Privacy policy
A. Introduction
1. the privacy of visitors to our website is very important to us and we are
committed to protecting it. This policy explains what we do with your
personal data.
2. giving your consent to our use of cookies in accordance with the terms of this policy
on your first visit to our website allows us to use cookies on every visit to
our website.
B. How we collect your personal information
The following types of personal information may be collected, stored and used:
1. information about your computer, including your IP address, geographical location, browser type and version, and
geographical location, browser type and version, and operating system
2. information about your visits to and use of this website, including
source of redirection, length of visit, page views and navigation paths.
3. information that you enter during registration on our site, such as
Your e-mail address.
4. information you enter when you create a profile on our site. For example
For example, your name, profile picture, gender, date of birth, relationship
relationship status, interests and hobbies, educational and employment details.
employment details.
5. information you enter to set up a subscription to our emails
and/or newsletters.
6. information that is generated when you use our website, including when,
how often and under what circumstances you use it.
7. information related to purchases, services you use or
transactions made through our website, including your name,
address, telephone number, email address and credit card details.
8. information that you post on our website with the intention of publishing it
on the Internet.
9. any other personal information sent to us by you.
D. Use of personal data
Personal data submitted to us through our website will be used for the purposes
purposes set out in this policy or on the relevant pages of the website. We may
use your personal information for the following purposes:
1. administering our website and activities
2. personalising our website for you
3. enabling you to use the services available on our website
4. sending you goods purchased through our website
5. providing you with services purchased through our website
6. sending you statements, invoices and payment reminders and
collecting payments from you.
7. sending the user commercial information of a marketing nature
8. sending the User email notifications that the User has expressly requested.
9. sending an email newsletter if you have subscribed to it (you may
unsubscribe at any time).
10.Sending you marketing information about our business or the business of
our activities or the activities of third parties which we think may be of interest to you.
11.Providing third parties with statistical information about our users.
12.Dealing with enquiries and complaints made by or about you regarding
our website.
13.Keeping our website secure and preventing fraud.
14.Checking compliance with the terms and conditions governing the use of
our website.
15.Other uses.
If you submit personal information for publication on our website, we will publish
and otherwise use this information in accordance with the licence you give us.
Your privacy settings can be used to restrict the publication of your data on our
website and can be adjusted using the privacy controls on the website.
We will not, without your express consent, transfer your personal information
to third parties for the purpose of direct marketing by them or by other third parties.
E. Disclosure of personal information
We may disclose your personal data to any of our employees, directors,
insurers, professional advisers, agents, suppliers or subcontractors, where this is reasonably
necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of
companies (this means our subsidiaries, our ultimate holding company and all of its
subsidiaries) to the extent necessary to carry out the purposes set out in this policy.
We may disclose your personal information:
1. to the extent that we are required to do so by law;
2. in connection with ongoing or pending legal proceedings;
3. for the purpose of establishing, exercising or defending our legal rights (including providing information to other entities for the purpose of
information to other parties for the purpose of preventing fraud and reducing
credit risk);
4. to a purchaser (or potential purchaser) of any business or assets that we
we are selling (or considering selling); and
5. any person whom we reasonably suspect may apply to a court or other
court or other competent authority for disclosure of that personal information if, in our
reasonable opinion, such court or authority would be reasonably likely to
order the disclosure of that personal information.
Except as described in this policy, we will not pass your personal information to
to third parties.
F. International Transfer of Data
1 The information we collect may be stored, processed and transferred
between any countries in which we operate to enable us to
use the information in accordance with this policy.
(2) The information we collect may be transferred to the following countries
where there are no data protection laws equivalent to those in force in the
European Economic Area: United States of America, Russia, Japan,
China and India.
(3) Personal data that you publish on our website or submit for
publication on our website may be available via the Internet throughout the
the entire world. We cannot prevent the use or misuse of such information by others.
(4) You expressly consent to the transfer of personal data described in
this section F.
G. Storage of Personal Information
1. this section G sets out our data retention policy and procedure which
aim to ensure compliance with our legal obligations to
retention and deletion of personal data.
2. personal data that we process for any purpose or purposes will not be
not be kept longer than necessary for that purpose or those purposes.
(3) Without prejudice to Article G-2, we will normally delete personal data belonging
within the categories set out below within the date/timeframe set out below:
a. the type of personal data will be deleted {ENTER DATE/TIME}; and
(4) Notwithstanding any other provision of this Section G, the Company shall retain
documents (including electronic documents) containing personal information:
a. to the extent we are required to do so by law;
b. to the extent that we consider that such documents may be relevant to an ongoing or
future legal proceedings; and
c. in order to establish, exercise or defend our legal rights (including
providing information to others for the purposes of fraud prevention
and reduce credit risk).
H. Security of your personal data
1 We will take reasonable technical and organisational precautions to prevent
loss, misuse or alteration of your personal data.
2. we will store all the personal data you provide on our secure
(password and firewall protected) servers.
3. all electronic financial transactions made through our website will be
protected using encryption technology.
4. you acknowledge that the transmission of information over the internet is
inherently insecure and we cannot guarantee the security of data transmitted over the
over the Internet.
5. you are responsible for maintaining the confidentiality of the password you use to access our
our website; we will not ask you for your password (except to
login to our website).
I. Changes
We may update this policy from time to time by posting a new version on our
our website. You should check this page from time to time to ensure that you understand any
changes to this policy. We may notify you of changes to this policy by email or
through the private messaging system on our website.
J. Your rights
You may request that we provide you with any personal information that we hold about you.
The provision of such information will be subject to the following conditions:
1. payment of a fee {ENTER FEE IF RELEVANT}; and.
2. provision of appropriate proof of your identity {ADJUST TEXT TO
We will normally accept a notarised photocopy of your passport ({ADJUST TEXT TO REFLECT YOUR POLICY).
passport notarised and an original copy of your utility bill
showing your current address}).
We may not share the personal information you request to the extent permitted by
You may at any time request that we do not process your personal data for
marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your
personal data for marketing purposes, or we will provide you with the opportunity to
opportunity to opt out of the use of your personal data for marketing purposes.
for marketing purposes.
K. Third party websites
Our website contains hyperlinks to third-party websites and detailed information about them. We have no
control over the privacy policies and practices of third parties and we are not responsible for these
L. Updating your information
Please let us know if the personal information we hold about you needs to be
corrections or updates.
M. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of
letters and numbers) that is sent by a web server to a web browser and stored by the browser.
by the browser. This identifier is then sent back to the server each time the browser
requests a page from the server. Cookies can be “persistent cookies” or
“session”: a persistent cookie is stored by the web browser and
remains valid until a set expiry date, unless it is deleted by the user before that date.
on the other hand, will expire when the user’s session ends
when the browser is closed. Cookies do not normally contain any information
that identifies you, but the personal information we store about you
may be linked to and derived from information stored in cookies. {SELECT
ACCURATE FRAUD On our website, we use only session cookies / only persistent cookies / both
session cookies and persistent cookies on our website}.
1. the names of the cookies we use on our website and the purposes for which they are used
1. the names of the cookies we use on our website and the purposes for which they are used are set out below:
a. we use Google Analytics and Adwords on our website to recognise a computer when a user
what cookies are used for on your website / to track users as they move around the website
on the site / enable use of the shopping cart on the site / improve
usability of the website / analyse how the website is used / administer the website
your website / prevent fraud and improve site security /
personalise the site for each user / target adverts that may be of
be of particular interest to specific users / describe the purpose(s)};
2. most browsers allow you to refuse cookies, e.g:
a. in Internet Explorer (version 10) you can block cookies with
a. in Internet Explorer (version 10), you can block cookies using the cookie override settings, available by clicking “Tools,”
“Internet options”, “Privacy” and then “Advanced”;
b. in Firefox (version 24), you can block all cookies by clicking “Tools,”
“Options,” “Privacy,” selecting “Use custom settings for history” from the
from the drop-down menu and unchecking “Accept cookies from websites”; and
c. in Chrome (version 29), you can block all cookies by going to the menu
c. in Chrome (version 29), you can block all cookies by going to the “Customisation and Control” menu and clicking on “Settings”, “Show
advanced” and “Content settings” and then selecting in the “Settings” section the option “Block
sites from setting any data” under the heading “Cookies”.
Blocking all cookies will have a negative impact on the usability of many
websites. If you block cookies, you will not be able to use all the features of our
(3) You can delete cookies already stored on your computer – for example:
a. in Internet Explorer (version 10), you must manually delete cookies
(instructions on how to delete cookies can be found
at );
b. in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”.
“Options” and “Privacy” and then selecting “Use custom settings for
history”, by clicking “Show cookies” and then clicking “Delete all
cookies”; and
c. in the Chrome browser (version 29) you can delete all cookies by going to the menu
c. in Chrome browser (version 29), you can delete all cookies by going to the “Customisation and Control” menu and clicking on “Settings”, “Show advanced settings” and “Clear all cookies”.
advanced settings” and “Clear browsing data” and then selecting the option
“Delete cookies and other site and plug-in data” before clicking on the “Clear
browsing data”.
4. deleting cookies will adversely affect the usability of many
1.1.The customer of the Online Shop has the possibility of voluntarily and free of charge issuing an opinion concerning purchases made in the Online Shop. The subject of the opinion can also be an assessment, a photo or a review of the purchased product in the Online Shop.
1.2 After making purchases in the Internet Shop, the Seller transfers data necessary to create an e-mail invitation to the company handling the survey process.Sending surveys and the process of collecting opinions in forms is fully handled by the company TrustMate SA with its registered office at Bartoszowicka 3, 51-641 Wrocław. TrustMate SA sends an email to the customer with a request for an opinion and a link to an online form that enables the customer to give an opinion – the online form enables the customer to answer the seller’s questions about their purchase, rate it, add their own description of the opinion and a photo of the purchased product. If a review has not been submitted after the initial invitation to submit a review, TrustMate may resend the invitation.
1.3.A review can only be submitted by a customer who has made a purchase from the Seller’s online shop.
1.4.The reviews submitted by the Customer are published by the Seller in the Online Shop and the business card.
1.5.The submission of an opinion may not be used by the Customer for illegal activities, in particular for activities that constitute an act of unfair competition against the Seller, or activities that infringe personal rights, intellectual property rights or other rights of the Seller or third parties.
1.6.An opinion can be issued only for the products actually purchased at the Seller’s Online Shop. It is prohibited to conclude fictitious/apparent sales contracts in order to issue an opinion. Also, the author of an opinion cannot be the Seller himself or his employees regardless of the basis of employment.
1.7.An issued opinion can be removed by its author at any time.